Terms of Service

1. Acceptance of Terms

By creating a Totoro Cloud account or using our service, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Permitted Use

Totoro Cloud is provided for lawful personal and business privacy use. You may not use the service to: engage in illegal activities, transmit spam or malware, attempt to hack or interfere with other systems, or violate the rights of others.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorised access.

4. Subscription and Billing

Paid subscriptions renew automatically unless cancelled before the renewal date. Refunds are offered within 7 days of purchase if the service does not work as described. Contact support to request a refund.

5. Service Availability

We aim for 99.9% uptime but do not guarantee uninterrupted service. Network conditions and regulatory environments beyond our control may affect connectivity in certain regions.

6. Prohibited Activities

• Sharing your account credentials with parties outside your household
• Reselling or redistributing our service without written permission
• Using the service to conduct illegal surveillance or harassment
• Attempting to reverse-engineer or circumvent our security measures

7. Limitation of Liability

To the maximum extent permitted by law, Totoro Cloud is not liable for indirect, incidental, or consequential damages arising from use of the service.

8. Governing Law

These terms are governed by applicable international law. Disputes will be resolved through binding arbitration.

9. Changes to Terms

We will notify users of material changes at least 14 days in advance via email.

10. Contact

Legal enquiries: [email protected]